To check the status of the plug-in on the computer you are using, sign on to the Connect site, click on the 'Preferences' tab, then select 'Connection Preferences.' From this page, click on the button labeled 'Run Plugin Detection.' If the Connect site does not detect the plug-in, it will prompt you to download and install the plug-in. If the Connect site does not detect the plug-in, it will prompt you to download and install the plug-in. The Connect site will automatically detect whether the plug-in is present on the computer you are using. The Connect site uses the Citrix web plug-in. Citrix client installation: Step-by-step for Windows or Macs Where can I get the Citrix client? What are the keyboard shortcuts to use, to copy and paste between the Citrix environment and my local computer? How can I enable the print screen key for UPK development? Why does it take so long to launch my applications from the Connect site? What do I do with the 'boilerplate.asp' or 'launch.ica' files? The Connect settings I specify keep disappearing! On a Mac, how do I make my local drive mappings permanent? On a Mac, how do I uninstall the Mac Citrix ICA Client? How should I answer the questions in the ICA Client File Security dialog box? How do I check the name of my computer? How do I change the Citrix window size? What is the client version for the Connect site? Connect FAQs - Where can I get the Citrix client?
